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PRIVACY POLICY
Last Updated: August 13, 2026

Welcome to DMT Pay ("the App"), a premium digital utility and bill payment application owned and operated by Dhamillion Technologies Private Limited ("Company", "we", "us", or "our"). We are deeply committed to protecting your personal privacy and ensuring the absolute security of your sensitive financial information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you utilize our mobile application and our official web domain located at dhamillion.com (collectively, the "Services").

IMPORTANT NOTICE: By accessing or using our Services, you explicitly agree to the collection, processing, and utilization of your information in strict accordance with this policy document.

1.Information We Collect

To deliver a secure digital wallet, utility ecosystem, and seamless BBPS Bill Payment services, we collect the following essential categories of data:

• Personal Identification Data: Full legal name, phone number, email address, physical mailing address, and official government-issued identification required for regulatory compliances (including PAN or Aadhaar data for KYC verification processes).
• Financial & Transaction Data: Core bank account numbers, UPI IDs, credit/debit card numbers (processed exclusively via compliant third-party payment gateways), current wallet balances, and comprehensive transaction logs.
• Technical & Device Infrastructure Data: Device IP address, unique device IDs, active operating system versions, mobile carrier network data, and specific app crash logs utilized purely to ensure system stability, squash bugs, and block fraudulent attacks.

2.How We Use Your Information

We process your data strictly under valid legal and operational grounds to manage our core payment operations:

• To execute and settle your utility bill payments, digital transactions, and BBPS network requests securely.
• To complete official identity verification and satisfy financial regulations in force across India.
• To securely authenticate user profile access via dynamic usernames, passwords, and Secure OTP Controls.
• To proactively monitor, detect, investigate, and mitigate financial fraud, unauthorized hacks, or emerging cybersecurity threats.
• To supply direct, responsive customer support through our authorized business communication lines.

3.Data Security and Encryption Protocol

The safety of your enterprise and consumer financial data is our absolute highest priority. Our architecture includes:

? Data in Transit: All personal profiles and interactive transaction packets moving between the App and our cloud backend servers are fully shielded via bank-grade Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption pipelines.

? Data at Rest: Private passwords and financial credentials are kept encrypted within our databases using cutting-edge storage safeguards. We maintain strict operational perimeters to completely prohibit unauthorized access, leakages, or alterations.

4.Sharing Your Information

We maintain a strict zero-spam policy: We never sell, trade, or rent your personal data to third-party marketing brokers. Information is shared exclusively under the following strict conditions:

• Payment Networks & Intermediate Nodes: Shared directly with the NPCI, approved BBPS partners, and licensed banking/gateway providers strictly necessary to execute your real-time payment transfers.
• Legal & Regulatory Enforcements: Disclosed only when heavily mandated by statutory laws, law enforcement agencies, or Indian apex financial watchdogs (such as the RBI) to verify authenticity or halt active fraud.

5.Data Retention and User Rights

We keep your records stored only for the lifespan of your active user account or as demanded by mandatory Indian statutory financial retention frameworks. Users retain the complete right to request account closure or profile erasure by reaching out to our administration desk, subject to active legal data retention holds.

6.Third-Party Integration Domains

Our App or administrative portal may display link routes to external third-party entities or banking switches. We hold zero liability for the localized privacy policies or data safety routines implemented on those external platforms.

7.Updates to This Policy

We reserve the right to modify this security mandate at any time. Updates will instantly post live right here at dhamillion.com and adjust the "Last Updated" timestamp block at the top of this document.

8.Contact Corporate Support

For any pressing queries, data safety complaints, or administrative feedback regarding this policy mandate, please reach out to our corporate office:

Company: Dhamillion Technologies Private Limited
Official Website: https://dhamillion.com
Support Email Address: support@dhamillion.com
Registered Location:  H NO : 5-494/5A/2C Handloom Market Choutuppal Nalgonda Hyderabad